End Of Lease Cleaning Service In Geelong

Our Satisfaction Guarantee is our promise of reliability to you. If you’re not satisfied with the cleaning service delivered, we’re committed to making it right. Here’s how it works: 1.Contact us within 24 hours post-cleaning to share your concerns or issues. For end of lease/ move-in cleaning, a 72-hour window is available to report concerns. 3.We’ll arrange a complimentary re-clean on the next available business day, where our team will revisit your property to focus on your areas of concern. 4.If you’re still dissatisfied after the re-clean, we’ll reassess the situation. If we can’t resolve your concerns, a credit or refund will be issued to you accordingly.

The duration of a end of lease clean depends on the size of the property, but typically takes anywhere from 4-8 hours for an average-sized home. Our experienced teams work efficiently to provide a thorough, top-to-bottom clean in a timely manner.

Our standard consists of a team of two cleaners, with the possibility of an additional team member joining as required. However, for smaller tasks such as Studio, 1BR, 2BR, or touch-up jobs, one person may be assigned.

Every member of our exceptional cleaning team is fully insured, safeguarding you and your property while delivering unparalleled cleaning solutions.

Absolutely. Once your cleaning service has been completed and your card has been charged, a service receipt will automatically be emailed to you.

Certainly, you can remain at home during the deep cleaning process if you prefer. However, many clients choose to run errands or be out of the house to allow our experienced team to work uninterrupted and complete the job efficiently.

No assurance for same-day bookings, but we often meet the request depending on the day.

For cancellations, please provide us with a 24-hour notice to avoid a late cancellation fee. Our cleaning teams’ schedules are meticulously planned, and cancellations within 24 hours of service result in lost work opportunities for them.